In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences youve selected. I will never shop with again. The No. Please double check the email you have entered! *During busy period's some Premium/Express delivery services may be temporarily unavailable, Delivered within 5-7 working days. $20. By continuing to visit this site, you agree to our use of cookies. Use the tab key or shift plus tab keys to move between the menu items. After week it appeared to be stuck at customs, only when I called both carriers neither of them had any info about the package. Waste a lot of time to liase with a few of Lookfantastic CS, non of them can help to settle the refund. Shipping 153. Save your favourite collection points for future order. Won't be using them again. Next Day Delivery. If they cannot fulfill orders during sale seasons, they shouldn't put them on their website. I have contacted customer support on a number of occasions with assurance from them that all is sorted but still nothing. Still didn't get it. Will I be charged customs and import charges? The only 2 downsides I would have is they may be a pain to keep clean and they feel slightly warm if its a very hot day. This also costs 2.95 and is free for orders over 25. They just sent me a return form, but wanted me to pay for the return from Canada to the UK (more expensive than the product itself, basically). Why does issey miyake bottle tapper at the bottom on lookfantastic product, is it original? Nothing was delivered. This is the only online store that ships its products to over 200 countries worldwide. My parcel was not delivered and they want me to fill a form, I have now contacted them 12 times and still no resolution. View, Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. i bought some, till date no delivery yet. Highly advise against ordering anything from them. There is an item missing from my order. Delivery Update. Just issue me a credit for the voucher. Overall a great shopping experience and will certainly be sticking with it. I have to buy another shampoo from the store to wash my hair. karen Lee. This company does not typically respond to reviews, Received my order within 48 hours (no charge) I normally use Boots, purchasing online with them has become stressful, locking me out of my account then asking me to make a new e-Mail. from where i will get shipper details as i want to amend my name?? Gain trust and grow your business with customer reviews. Terrible company to order from. Do you accept these cookies and the processing of personal data involved? I thought it was going to take ages considering the COVID but arrived really fast. It is unfair for the customers shopping to be duped. Not simple to redeem but I did it. I contacted look fantastic again to try to get a refund or a replacement as soon as possible and they blocked my account instantly. However, I got everything I ordered, it was okay, not broken or anything. I haven't received my order place in Nov 27th, when now already Feb 26th. They sent me mouldy product and I got in touch the day of delivery with photos and details. A product can also be delivered on the same day of purchase. Terrible purchase experience. Look Fantastic Reviews - 554 Reviews of Lookfantastic.com Hello everyone! I get comments at the clubhouse every time I wear them. Terrible company, ZERO customer service cannot even reach them and I've tried for DAYS! Next Day Delivery costs 4.95 but is only available for orders that are processed before midnight the following day. Two large Zoom Air units, more room for your feet and enhanced traction help you through your round, while radiant brights and extra-juicy goodness throughout remind you to keep it fresh, always. By continuing, you consent to the use of cookies. Not helpful at all! do they sell fake products? I might not play like Koepka but I felt like him! Look Fantastic Reviews - 592 Reviews of Lookfantastic.com Look Fantastic is the ultimate destination for all your beauty needs. Next Day Click & Collect - 5.99. Click and Collect - 3.95 on orders under 25, 1 on orders between 25 - 50, or FREE on orders over 50. However, there are some cases where you can find some Lookfantastic international free shipping, although certain conditions must be met for this. A total lack of common sense on their part - and it wasn't clear at all that the item was coming from the UK. Delivered within 5-7 working days. I've ordered so, so much from this place over years. I placed an order way over a month ago and got an email that it was shipped and would be here by december 23. is this how long an order takes to be delivered. 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. In some cases, these cookies involve the processing of your personal data. I put a lot of research into the various products, it was complicated. I made my order on 11th January on lookfantastic.com. Next-Day Evening Delivery. I'm a happy customer, thank you, will be using again. https://www.lookfantastic.com.sg .please advise ? Worst of the worst. These cookies allow us to improve the sites functionality by tracking usage on this website. This was stress free, cheaper I also got a free primer with my Touche Eclat. Also, this will be delivered between 6:00 and 10:00 p.m. Shown: Topaz Gold/Phantom/Sea Coral/Gridiron. Delivery Information - LOOKFANTASTIC IE There are currently no items in your cart. Customer service is awful. This same-day delivery also costs 10.50, but the order must be issued before noon so that delivery can be made from 6:00 p.m. to 10:00 p.m. in London. All Brands | Free Delivery | LOOKFANTASTIC IE You use expensive skin creams, eat nutritious foods, and drink lots of water. Most angry at time-wasting. The reason was the amount of charge no tally with the amount showed at lookfastastic bills. You have to pay for next, Awful service, do not recommend to use it, Mould product - zero response from customer service to fix the issue, Undelivered item with no refund or replacement. Track and monitor all your packages from a centralized dashboard. According to website, I was supposed to get benefits from the level I was at - I've seen NOTHING. Tip for consumers:That many people have had similar experiences with undelivered items and no refund or replacement from lookfantastic, Products used:None because it was not delivered. But let's look at some of the Lookfantastic international shipping fees. Lookfantastic Order & Package Tracking Delivery Information - LOOKFANTASTIC UK Look Fantastic has a rating of 1.23 stars from 592 reviews, indicating that most customers are generally dissatisfied with their purchases. @LookfantasticCS will sort it!_? It's true that they can split your order into different parcels (which can be dispatched and delivered on different days), which is not very convenient. It is the original online beauty boutique that was founded at the beginning of the online retail rush. No common sense even from their finance dept officer. Tracked Click & Collect. Stayed on a live chat for 20 minutes to find out why to be told someone will clarify in 24-48 hours. Why oh why didn't I read the reviews for Look Fantastic before I ordered?! Unlike other sites, this one not only has the classic form whose answer reaches your personal email but also offers a live chat service for you to make any kind of suggestion, doubt, query, or request. Over 2 months later, one more item to go and even that they're disputing. That is why Lookfantastic has been in charge of gathering the best clothes, articles, and products from the best designers of the continent. Ireland Delivery Information. However, that fashion has also lent itself to pirates and imitators. Lookfantastic international shipping fees are quite affordable for what is being shipped, as it is not just any merchandise, but high quality and care products. From women's cosmetics to men's grooming browse all the brands and products online at LOOKFANTASTIC.ie UK Delivery Information. The support team kept pushing back the delivery date. Living outside the US or wish to ship to a friend or family member overseas, you can see a full list of shipping options via our worldwide tab above upon selecting shipping location or via our checkout. Get these to be one of the most stylish in the clubhouse. I ordered a james charles pallette x morphe and i'm afraid i'll receive a fake one because of all the bad reviews i read. Some brands are unavailable. Get tracking data by API for all your shipments worldwide. Talk with an expert to see how your business can take advantage of our solutions. Can't even buy from Cult Beauty as it's the same garbage Hut Group company. Their answer is to cancel my order and I have to redo everything. My package never arrived after paying next day delivery. Value 141. This type of shipping takes 2-3 working days to be delivered. Also the 'free' item was not included as promised. Track Your Order Use the tab key or shift plus tab keys to move between the menu items. Enter to #JoinTheBeautySet https://t.co/Rde2prqXed_?_? After making me jump through hoops with sending more photos and batch numbers they have just now ignored me - no refund or replacement. They sent my order to a wrong country and refuse to refund me until they get the order back. Become a Nike Member for the best products, inspiration and stories in sport. Absolutely terrible customer service Scalable and flexible pricing that grows with your business. Contacting Lookfantastic is really simple and not at all complex. They should not be trading! when i went into s'pore site and i was quoted in bp on products. After telling LF that's not me, they decide to close my investigation, I don't have tattoos and i am not tanned. Ordered on the 11th of May received on the 25th of May in New Zealand. Every reply is the exact same we're sorry but we're investigating it. Often even 2 days after they save the package has been shipped, my tracking number is untraceable. They've basically stolen from me, Awful I spoke to them about returning my money as I didn't mean to buy a subscription which states you can cancel the subscription up to 15 days.i got told that I would get a refund it has now been 2 weeks of then keep saying it's under investigation and I still have not got my money back which I state is 150 it's ridiculous and I am not happy at all. Long, time-wasting pauses while I wait for customer service to respond. Never have I shopped somewhere that has brought me to tears with the poor level of customer service. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. I guess there is no return policy for the customers. View Privacy & Cookie Policy for full details. No refund on the item that cancelled by seller as item sold out. All but one item arrived. Look Fantastic has a rating of 1.23 stars from 592 reviews, indicating that most customers are generally dissatisfied with their purchases. This is more than the tenth time it has happened to me and customer service is utter garbage. During busy period's some Premium/Express delivery services may be temporarily unavailable, Unfortunately hazardous goods such as aerosols and perfumes are unable to be delivered via Express. How long for delivery to spain not recieved my order yet. Paid 350 with discount for an LED mask and had it cancelled with no explanation. To get more information or amend your preferences, press the more information button or visit "Cookie Settings" at the bottom of the website. When I contacted customer service I don't even think they understood the issue. Furthermore, Lookfantastic international shipping is the only one that distributes its products in more than 200 countries, which has made it the perfect ally for many leading fashion and beauty brands. All the ancillary extra stuff got delivered but the main items were cancelled citing "not having stock". Read 2 more reviews about LOOKFANTASTIC. LookFantastic Review - Must Read This Before Buying I've cancelled my subscription 2/3 months ago and I'm still paying for it. Hi, There have been over ten messages to customer support now. Shambles. order date 28may2018. This type of shipping takes 2-3 working days to be delivered. Same Day Delivery. day, Expected shipping in 10-14 business days, please allow 30 business days to arrive as this can differ by country. Order before 4pm EST for delivery in 1 working day. View Product Details. I spent 112 on a perfume for a friend, not only did I not receive the item, when I complained about the poor service, they instantly deleted my account and the information on my orders was lost. In addition, the company has been awarded the Compliance Plus award for excellence in customer service. Tracked Delivery - 3.95 or FREE on orders over 25. Did you eventually get your order? Absolutely terrible customer service. Lookfantastic International brings together more than 660 brands in its online store, which has only been on the market for 4 years.Thanks to the different marketing strategies they have used and the quality of their products and services.