That is a scam btw. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Try any other company just not this one. This may include details from your tickets (so be sure to keep them), or information from the event venue. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Nobody could explain how to email tickets after being sent to four different people. jane.doe@stubhub.com). You're all set! To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Were always here to help. The more you know your customers, the better you become at anticipating their needs. To update your primary email address or phone number: Did you find it helpful? Pro tips & talking points. What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. Initial StubHub complaints should be directed to their team directly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Combined with viagogo, we now span 90+ countries around the world. Up to 5 What do I do! 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? I will be contacting my Attorney General as well as filing complaints with any relevant organization. Worst service ever and do not deliver what customer expects. Selling tickets and delivery expectations. Airbnb banned me because I used to live in Russia. 11-10-2021 . You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Customer Service Number: 1-866-788-2482. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Under 'Have an access code,' select 'Find your order. Youll also connect with other readers who want to make the world a better place. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. Prices may be higher or lower than face value. This contact was published on October 2, 2016 and updated on October 22, 2022. It provides a platform for users to put list their unwanted tickets for sale. Solved: Customer Service - StubHub Community StubHub Return Policy + How to Get a Refund on StubHub - TechBoomers.com StubHub Corporate Office Headquarters This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Corporate Phone Number: 1-415-222-8400. Contact StubHub | Fastest, No Wait Time - GetHuman StubHub: Employee Directory | ZoomInfo.com No. Sorry we couldn't be helpful. ', Enter your email address, the access code, and your phone number. They call you stupid and hang up on you. They contact you, and the email even looks like it came from StubHub support. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. Customer service all the way to your seat, 2000-2022 StubHub. Same here. million verified professionals across 35 million companies. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Here's what can you do to speed things up, The memberships are costly and have no value. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. I have the same case, I accidentally put the wrong email when buying tickets. 4)Identify and Anticipate Needs Customers don't buy products or services. Lorem ipsum dolor sit amet consectetur adipisicing elit. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? The latest review Stubhub ticketing was posted on Apr 11, 2023. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. : And I believe that was sent to you in the confirmation email of your purchase.Agent. How to Contact StubHub: Customer Service for Buyers and Sellers - WikiHow Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Plus, it's the end of the semester and we're throwing a party! Do I have to pay this service bill? Virginia, USA. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact All Rights Reserved. Ask the Community Contact Support Related Articles How long should it suffer? My Tickets. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. We'll do our best to get back to you in the next 24 Should airlines pay for what they've done to us? {{ userNotificationState.getAlertCount('bell') }}. Customer Service. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Performance & security by Cloudflare. Scamming on StubHub: Common Scams? - Tech With Tech STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Stubhubs terms and conditions do not allow for communication between buyer and seller. Solved: Selling Mobile transfer tickets - StubHub Community In all, StubHub uses 5 work email formats. you guys are a huge corporation and you cant even get a total right. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Thanks for your message we aim to get back to you within 24 hours. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Check out our FAQ Call us Give us a call if you need help with something urgent. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Amazon didnt receive my return package. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Get contact details including emails and phone numbers San Francisco, CA 94105 USA. StubHub is a ticket reseller. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Search over 700 StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. Buy sports, concert and theatre tickets on StubHub! Re: Can I contact my buyer? Claim it and get a lot of features. It's often the quickest way to sort something out. tickets can be for sports, concerts, theater and live entertainment. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. 01-06-2022 08:07 PM. Re: I accidentally put the wrong email when buying tickets. Sold tickets on StubHub but don't have them. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Solutions : StubHub UK ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. I cannot find any way to contact StubHub. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? Use of this website signifies your agreement to our, / Changing your default email address or phone number. Either is possible (and other creative approaches might come up). Lorem ipsum dolor sit, amet consectetur adipisicing elit. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. It's often the quickest way to sort something out. Such a shame to ruin a good music experience with this lack of customer care. Our help is free. Are you the buyer or seller because you post is confusing? +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 I'm assuming you also got the random email about your payment method being updated?