Plus, you'll find a host of other exciting benefits: Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. This special number is operational only in the United States and Canada. Took a very long call to Delta, but finally got rebooked on the route I had previously booked in November. We had a delightful day shopping and eating.Comment below and let us know your thoughts.===NEW INFO=== Address for USPS mail: PO Box 50474, Provo, UT 84605 Merchandise: https://lets-go-travel-tips.creator-spring.com/ Allison Travel Agent Email: a.larson@dreamvacations.com YouTube Channel Email: letsgotraveltips@gmail.com Website: https://www.letsgotraveltips.com Facebook Private Group: https://www.facebook.com/groups/letsgotraveltips Facebook Public Page: https://www.facebook.com/letsgotraveltips Follow us on InstaGram: https://www.instagram.com/letsgotraveltipsUse this link to check if you are subscribed www.youtube.com/letsgotraveltips?sub_confirmation=1#princesscruises #princess #athens #mykonos #greece #cruisenews #masks #vaccines #rubyprincess #regalprincess #caribbeanprincess #letsgotraveltips #letsgo! Flights That Fit Your Cruise Get personalized suggestions based on when and where you sail. Princess EZair - Princess Cruises - Cruise Critic Community Crew Appreciation. Payment is due immediately upon time of air booking. When they finally answer the phone the rep will then play "telephone" with you going back and forth and taking way too long to fix a simple problem. Sometimes we'll book two days before if there's a chance of experiencing jet lag. eZAir: Service Information - Princess Cruises Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. This definitely sounds like it could all be attributable to Delta scheduling. One of my trips to FLL from LAX via ATL was cancelled because of weather and ATL airport was closed. Was not going to get to FLL to embark. Air charges are non-refundable (e.g. If the flights have been paid for by Princess- I always call Delta. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Restricted fares are non-refundable and must be paid in full at the time of booking. We are dealing with the same thing with a Delta flight on May 29. October 10, 2009. I tested this out this morning with other ticket agency and they show the same as Princess. Here are 3 reasons not to book cruise line air. They were of absolutely no help. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Air charges are fully refundable until 45 days prior to departure. Click here to reload the page in order to enable certain features. I have Air Canada booked through EzAir for August. Fees apply within 54 days, Cancellation fees may be up to the full value of the ticket, Same date as cruise final payment date. Thanks for posting those numbers. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. Should I Book Airfare on My Own or Through the Cruise Line's Air/Sea Restricted fares become non refundable after 24 hours of booking no matter how far out you are booking. Contact Us: Princess Cruises Contact Us Customer Support and Information Live Support & Info Bookings and general support Australia: 132488or 1300 551 853 Bookings and general support New Zealand: 0800 780 717 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Princess EZair (For North America Only) On select voyages Princess EZair will be the only way to book cruiseline air. Air charges are fully refundable until 45 days prior to departure. Posted October 6, 2018. Outside of the United States and Canada you may reach us at 661-284-4410. Your flights will be updated soon." I have never been able to call them directly. I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. We had our flights booked to a time that was not allowable for the cruiselines and my travel agent was very instrumental in getting the flights fixed for the original price we booked. They are both correct. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! It was their schedule change that caused your issue. Changes are not permitted and will result in 100% cancellation fee. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. To learn more, see your travel agent or call 0344 338 8663. The OceanReady Process. Outside of the United States and Canada you may reach us at 661-284-4410.. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Air payment is due on the date of the final cruise payment not at the time of air booking. Last minute emergency is what? 3,000+ Club. And this is through the enroute number, the one that's supposed to help if my flight is delayed or canceled or I miss a connection. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. I wish I had something helpful, but all I have is a lot of sympathy and hope that they'll take care of you can sort it all out. #3. This special number is operational only in the United States and Canada. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. healthworker, January 26, 2020 in Princess Cruises. In our case, Princess hasnt updated there flight schedule with the airline schedule. Princess Cruises: FAQ: Keeping in Touch On Board Your Cruise We booked EZair as we got in on the free gratuities and free air deal. Exact same situation. Ive been on the phone with Princess for the past two hours trying to get answers but all they will say is we have submitted a form to the air department. Air charges are fully refundable until 54 days prior to departure. I tell you how it works and why it is a great servic. Air Travel - Princess Cruises Future Cruise Credits (FCC) Travel Documents. They are both correct. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs. Link for UPDATED EZ Air Information: https://youtu.be/shousJJ1HI8This video is all about Princess EZAir. EZ Air Phone Number - Princess Cruises - Cruise Critic Community Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. By These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. What a huge hassle. I do not believe you can contact Princess EZAir directly. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. That being saidI wish there was a better way to get hold of the EZAir people. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: No change penalty until 45 days prior to departure for Flexible fares only. Book flights, excursions, spa appointments, and more! Navigate phone maze to a human Press 2 then 3. Guests who book air travel through Princess Cruises will be automatically enrolled in the Princess Late Arrival Protection program. 1-800-774-6237 Of course that's the regular Princess number and they won't let you speak with EZ Air. First off, "EZAir" fails to live up to that name in one gigantic way -- You cannot book a flight for your cabin and another linked cabin at the same time!!!! The confirmation number that we were given doesn't work any more. Tom AF-1 12.4k March 4, 2007 Cincinnati. . By Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. CruiseHealth FAQ. Princess Cruises | Better Business Bureau Profile Have you tried calling the airline directly? I just talked to Princess & verified those numbers. Restricted. But when I clicked the view eticket button it had an eticket error. If youre ticketed and paid, this is all on the operating airline. Our new Princess Plane Sailing program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. There *used* to be a direct line you could callbut I think that was maybe 5 years ago. 19952023, The Independent Traveler, Inc. more often than not you can get a correct answer to your question from any kindergartner rather than a Princess employee who answers the phone! In the case of a flight cancellation, it depends on how close to flight date the cancellation occurs. 4,411 posts. Call picked up by a real person YES. Trip insurance, and through EZAir Princess guarantees to get us there. Go into your booking. Air charges are non-refundable (e.g. While creating a booking you will be able to view available air schedules by clicking on the Princess EZair button from the Pricing Detail screen. Getting flight quotes or booking flights is easy, but if you need help contact us or your Travel Advisor. It took EzAir a couple of days to say there was a itinerary change. Ezair phone number - Princess Cruises - Cruise Critic Community I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. Click here to reload the page in order to enable certain features. I used to love EZAir but not anymore. trbarton, December 30, 2016 in Princess Cruises. Announcing Our 2023 Cruisers' Choice Award Winners! The fault is with the airline not informing others of there updated schedule. Very important to have if needed using EZ Air. Phone number to dial 800-774-6237. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. CRUISE NEWS! PRINCESS EZAIR WARNING EARLY TICKETING IS - YouTube Plus, you'll find a host of other exciting benefits: The new Princess EZair Program offers two distinct pricing options, each with specific features and benefits depending on your travel needs.