He was very professional and patient during our decision making process. Their pieces may not fit everyone's taste/preferences but they fit ours and we are very happy! Shop Arhaus for quality home and outdoor furniture. This set of four wood framed dining chairs by. They said I would have to contact Arhaus to get the issues solved. Beautiful store with an impressive selection of unique but current furnishings and accessories. We will definitely be repeat customers. Msg frequency varies. If you're not sure about which rug to buy or are deciding between a few options, Arhaus also sells rug swatches for shoppers to see how the rug and colors will look with their existing decor. We'll go through the top picks and talk about the ins and outs of Arhaus's offerings. If it wasn't satisfied, why was I allowed to walk out of the store with furniture, and furniture be delivered. Multiple times, I always had to wait to speak to Chris who seems the only who gets it right. Thank you again! The pros: Artistically designed and elegant selection of distinctive lighting pieces. Shoppers looking for a statement piece or something to elevate the design of their space can oftentimes find the perfect solution in an Arhaus coffee table. Arhaus Swivel Chairs (2) Malden, MA. Msg and data rates may apply. He went above and beyond to make sure my husband and I were satisfied. NO. She is smart quick efficient and has a good eye! He assured me that the chair he was recommending would work out. Terms of Service and Outdoor Dining Furniture; Outdoor Lounge Furniture; Outdoor Chairs; Adirondack Chairs; Outdoor Bar Furniture; . I walked into Arhaus and really liked the design of their merchandise. I truly believe the true measure of a business Beautiful showroom but very unprofessional service, Beautiful store with an impressive selection, The aesthetics of Arhaus is simply beautiful, Well, my husband and I have been looking for chairs for a year now. Would definately recommend the store and their delivery again! When it comes to your own comfort, your own body is the only North Star. This swivel chair is amongst hundreds of pieces of furniture that are available at our location in Grandview! That being said we have contacted arhaus and they are coming out tomorrow to hopefully fix the cushions and broken support. Unfortunately, Chris have already moved on to another store so my new orders were processed by new manager and another staff. The showroom is clean and beautifully furnished. We picked the furniture, then we picked the material. Pieces upholstered in CHALET OATMEAL are fitted in an easy-to-clean, soft yet durable Crypton Performance Fabricengineered with stain-, odor-, and moisture-resistant technology in every fiber.Crypton fabrics are recyclable and sustainably certifiedfree of harsh chemicals and halogenated flame retardants.Frames are craftsman-built in America using cross-directional hardwood laminate certified by the Sustainable Forestry Initiative. I spent quite a lot of $, living room furniture, dining table and chairs, area rugs, and lighting. We have made several purchases with them to furnish our new home and they have been fantastic to work with. We have since been back to order additional items. We would definitely buy here ! This side table is amongst hundreds of pieces of furniture that are available at our location in Grandview! Check your text messages & reply "Y" to receive your discount code. We are looking forward to purchasing our first furniture item with them & hopefully working with David in the future to purchase much more. The cons: High prices. Msg and data rates may apply. Ask for Tricia and she can be of great help! Arhaus Cecilia Distressed Dining Chairs (Was 1996) 4/10 . Overall, customers have good things to say about Arhaus and their online shopping experiences. I have no issues with the quality of the furniture. ARHAUS MERRILL SWIVEL CHAIR DUPE. Arhaus carries hand knotted and hand woven area rugs with pretty floral and abstract designs, runner rugs, indoor/outdoor rugs, round rugs, and even vintage one-of-a-kind rugs. Arhaus Dax Coffee Table (Discontinuted) . After finalizing the design the order went in. The items were delivered in September 2017 (because we decided to hold off on delivery while we were renovating). I had to post a review for Arhaus in University Towne Center, La Jolla. no favorites. Tracy has been so professional through out the whole experience. I called Arhaus a week and a half later. Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. Kat helped me (I need the help) pick out custom fabric and leather for my Remington sofa and Ranch ottoman; Michael mailed me the samples. San Francisco, CA 94104, Log-in access to secure areas of our site, Remembering your preferences (e.g., your choice of language or region). Modern style meets exceptional comfort in our Fresno Swivel Chair. list of cookies. View Terms & Arhaus Reviews: 2023 Product Guide (Buy or Avoid?) - Slumber Search (e.g. Unfortunately, their quality control leaves a lot to be desired. From tufted, hand-distressed leather to soft, muted velvet upholstery, Arhaus sofas come in a variety of fabrics and sizes to fit any space and design aesthetic. My sales person, Cheryl Jones was amazing, patient and addressed my every concern. There was a mishap and we got a wrong ottoman but customer service eventually got it right. We have had a fantastic experience from design collaboration, ordering, delivery and follow-through. Daniel, our designer, was extremely helpful and kept us informed on delivery dates. If you continue to use these I update you on our experience. Never miss new arrivals that match exactly what you're looking for! Start with a fabric or finish swatch to ensure the perfect choice. Unfortunately I came across a very rude male associate who picked up the phone by the name of Tracy. Lastly, the fired our customer care person mid process :( and he was the main reason we choice this store. Arhaus uses a *proprietary inflation mechanism* that they neglected to include with our spendy sofa upon purchase. Worked with the design team to match new items from our previous purchases with another Arhaus store. The pillows are easy to wipe down too. She help really helped me through the process. What a beautiful store! I cannot comment on the quality of my furniture since I have just received it. After visiting nearly every furniture store in San Diego we stopped by Arhaus. Hello! It was purchased during a very good sale at the store. Reply HELP for help and STOP to cancel. Versatile sizing options allow you to design the perfect seating arrangement for any space, and the option to choose Crypton Home Performance Fabric means Remington is the perfect fit for any home. I worked with Etta and Michelle at Arhaus in Hackensack to re do my living room. This man was extremely rude and I recommend not spending your money here at all ruined my night alongside my friends. Our sustainably certified Crypton Nomad Snow, Nomad Linen, Nomad Slate, Cushing Frost, Cushing Storm, and Cushing Slate Home Performance Fabrics are easy to clean, soft, and durableengineered with stain-, odor-, and moisture-resistant technology in every fiber. Kira Swivel Dining Chair $649.00 $949.00 SKU : 30KRACSSLTSC Inspired by the richness of art-deco design, our Kira Dining Chair serves the best of comfort and style. I truly would not have gotten this furniture had it not been for her attention and willingness to satisfy my needs. Chairish offsets 100% of estimated carbon emissions from shipping. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You', https://www.arhaus.com/products/kira-swivel-dining-chair, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6.jpg?v=1678989710, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6_large.jpg?v=1678989710, //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977218731, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977185963, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672555691, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672588459, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41384384757931. They were both delivered a week later. I went to Arhaus looking at specific dining chairs I was interested in. I will never do business with them again. The least they can do is have great customer support for the prices they charge. cart reminders) from Chairish at the cell number used when signing up. We're redecorating our living and dining room and had specific pieces picked out online, but i wanted to see them in person before purchasing. Arhaus Fresno Swivel Chair (Was 2499) 4/16 . Bar & Counter Stools. For more information, please visit our It would have been very expensive to hire an independent designer to accomplish what we did complimentary. If you use one of these and buy something, Slumber Search may make a small amount of money. The 2nd one got had a chip on the top and an off color board. We had wonderful service and design consultation thanks to Rebecca Scott. Privacy Policy and We've recently updated the Chairish, Inc. Michael and Kat sourced my floor plan with dimensions in order to create a digital presentation to help me visualize the final arrangement in my home: master bedroom, family room, and kitchen/foyer area. cart reminders) from Chairish at the cell number used when signing up. Some shoppers mentioned shipping issues with the lighting pieces they purchased from Arhaus. To request a return or notify us that you did not accept the item at pickup or delivery, please email. The store's GM and his associates are very personable, and give off a very family, one-on-one feel--the type of company I would rather do business with! Great customer service. Never got it. Find many great new & used options and get the best deals for Genuine Arhaus Baldwin Furniture Swivel Chair Slipcover - Washable - Cocoa Brown at the best online prices at eBay! I would like to have had more information regarding its care, there is a delivery fee.and they do not scotch guard the fabrics which I understand is their policy. The couch we purchased doesn't connect right, I went into the store and was told by Heather she would put in a service ticket- she never did. Heather Jester was our guide and inspiration. Find great deals and sell your items for free. Its total bs. From tufted, hand-distressed leather to soft, muted velvet upholstery, Arhaus sofas come in a variety of fabrics and sizes to fit any space and design aesthetic. North Reading, MA. Go in and take a look, you'll be surprised at the quality, variety and the prices! I purchased a dining room set with 6 chairs. They did not question anything that we called. My kids love the Kipton sectional that the neighborhood kids like to camp out on. I sent a request for a second shipping label. All appeared sturdy and well constructed compared to other places I had visited. I purchased a garden stool that began peeling within three months of delivery. Peace of Mind Protection. Buyer beware, this company has a wonderful showroom and nice glossy catalogs that show there products in there best light however they will leave you hanging if you have any issues. I won't be shopping here any longer (was a 3rd purchase). The people we dealt with at Arhaus were very nice but the product lacks. Fresno Swivel Chair. When spoke to the supervisor, she never apologized, instead, she was denying that there was nothing that they did wrong.. No professionalism, such a small furniture company does not provide any customer service whatsoever. $7,500. You have successfully subscribed to our list. I am reading the reviews and I understand that some people had trouble with the policies of Arhaus, but they like the design of their merchandise. Sign up for promotions, decorating tips and more from our team. Everyone there is incredibly helpful and great to work with too. The price points at Arhaus tends toward the higher end, although there are oftentimes online sales and specials to be found. I wanted the space to have a totally different vibe than my home. Awesome ordering process! We expect to keep finding more of what we love at Arhaus. I did so, and they sent a third party furniture repair company. They assist you in every part of the process. It was not listed "AS IS" so I expect all parts to come with it. Shoppers typically enjoy the look and quality of the of the Arhaus dining pieces available, although the prices can be high. He is honest and doesn't pressure you to purchase from Arhaus. He was super friendly and helpful. The Palmer bedroom set we purchased looks great and very impressed with the quality.